Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ReMemo mobile application and any associated services (collectively, the “Service”), provided by ReMemo Limited (“we”, “us”, or “our”).

By downloading, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

These Terms apply alongside – and do not replace – the terms of the Apple App Store or Google Play Store, whichever platform you used to download the app.

ReMemo is a personal notes application with an AI memory layer, providing features including note-taking, semantic resurfacing of related past notes, Resonance (a short description of how two related notes connect), recurring themes across your notes, a Weekly Digest, natural-language querying of your own notes (“Ask”), and importing and exporting notes.

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may modify, suspend, or discontinue any part of the Service – including individual features – at our discretion, with reasonable notice where the change is material.

You must be at least 13 years old, or 16 years old if you are located in the European Union, to create a ReMemo account. By creating an account, you confirm you meet this requirement.

Each account is intended for use by one person. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at the contact address below if you suspect unauthorised access.

ReMemo offers a Free tier and a paid Pro tier, billed monthly or annually. Current pricing is displayed in the app and on the applicable app store listing at the time of purchase.

All subscription billing is handled by the Apple App Store or Google Play Store, whichever platform you used to subscribe. Apple and Google act as the merchant of record for in-app subscription purchases – we do not process your payment information directly, and billing disputes for in-app purchases are handled through the relevant platform’s support channels.

You may cancel your subscription at any time through your device’s subscription settings (App Store or Google Play). Cancellation takes effect at the end of the current billing period; we do not provide partial refunds for unused time, except where required by law.

If we change subscription pricing, we will provide notice before the change applies to your next billing cycle, in accordance with the applicable app store’s requirements.

You agree not to use the Service to store or transmit unlawful content, or to violate any applicable law. You agree not to reverse engineer, decompile, or attempt to extract the source code of the app, except to the extent such restriction is prohibited by applicable law. You agree not to access the Service through automated means (bots, scrapers) or attempt to circumvent any usage limits, rate limits, or subscription entitlements.

We reserve the right to suspend or terminate accounts that violate this section, in accordance with the Termination clause below.

You retain full ownership of all notes and content you create in ReMemo (“User Content”). We do not claim any ownership over it.

By using the Service, you grant us a limited licence to store, process, and transmit your User Content solely as necessary to operate and provide the Service to you – including generating embeddings, surfacing related notes, and producing your Weekly Digest. This licence ends when you delete the relevant content or your account.

You may delete your account at any time in Settings, under Account. Deletion is immediate and permanently removes your User Content in accordance with our Privacy Policy.

We may suspend or terminate your account if you materially breach these Terms, including violations of the Acceptable Use clause above. Where practicable, we will provide notice and an opportunity to remedy the breach before termination, except in cases of serious or repeated violations.

These Terms are governed by the laws of Ireland. Any dispute arising from these Terms or the Service is subject to the exclusive jurisdiction of the Irish courts, without prejudice to any right you have under EU law to bring proceedings in the courts of the EU member state in which you are domiciled, where applicable as a consumer.

We may update these Terms from time to time. If we make material changes, we will notify you via push notification at least 30 days before the change takes effect – the same mechanism used for material changes to our Privacy Policy. The updated Terms will always be available at https://rememo.me/terms.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you may delete your account before the effective date.

If you have questions about these Terms, please contact us: